Weathering the Storm: Fair (and Foul) Weather Brand Building

Posted by Steve Snyder

Sep 21, 2017 3:28:07 PM

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In her recent and timely blog post this active hurricane season, my colleague Tracy Hartman writes about crisis preparedness when it comes to communications planning. But as this relates more specifically to branding, what are some of the risks and — for better or worse — opportunities that arise when disaster strikes? The double whammy (so far!) of Harvey and Irma paint a pretty telling picture for us.

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Topics: Brand reputation

Simplify Your Rebrand: 5 Easy Steps

Posted by Bri Roy

Jun 7, 2017 2:29:31 PM

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Is it time to rebrand your business?

If your answer is “YES”, it’s time to REBRAND.

We’re firm believers in the old saying, “don’t fix what’s not broken” so be sure you’ve thoroughly examined the state of your organization before you gather up the troops for a rebrand. Although it sounds like a very daunting process, these 5 steps below will ensure your success!

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Topics: Brand Strategy, Brand reputation

Brand Fails: What We Can Learn From Pepsi and United

Posted by Tracy Hartman

Jun 1, 2017 10:35:00 AM

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The old proverb “The bigger they are, the harder they fall” is very appropriate when I think of some recent epic fails by some big brands, namely Pepsi and United Airlines. If you know anything about brand communications, you probably shook your head in disbelief as I did at their recent snafus.

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Topics: Brand Strategy, Brand reputation

Customer Loyalty is Low as Perceptions of Airlines Sour Amid Ongoing Controversies

Posted by Chris Langathianos

May 18, 2017 11:25:50 AM

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It seems that on an almost weekly basis we are hearing stories of customers being removed — forcibly or otherwise — from commercial airlines. The headlines are sensational. The memes on social media are often hysterical, but the brand perception problem is no laughing matter to the $736 billion USD passenger airline industry. There is a big problem and a big opportunity.

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Topics: Brand Strategy, Brand reputation

Hello New World

Posted by Matt Bowen

May 16, 2017 11:48:16 AM

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Today you are looking at a brand-new company. A company that is based on a new way of thinking about business growth. A company that has, combined, over 30 years of brand strategy and marketing communications experience behind it, but is as fresh as if it were day one.

AdsmithChina and Aloft Group have merged to create a new brand and a new ideal. One that is built on the way brands need to operate to be successful in the future. And we couldn’t be more excited. 

Hello Brandigo!

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Topics: Brand Strategy, Brand reputation

Building Brand Image: The First Step You Must Take

Posted by Chris Langathianos

Mar 14, 2017 12:45:55 PM

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People often ask us, "what's the best advice you can give us when developing our brand image?”

The answer is more complex than the question, unfortunately. But the number one piece of advice I would give to small to mid-sized businesses when developing their brand image is: look at what other similar organizations are doing, and ask yourself, "what do they look like and what are they saying about themselves, and how can I do it differently?"

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Topics: Brand Strategy, Brand reputation

What can we learn about reputation management from PWC’s Oscar Snafu?

Posted by Tracy Hartman

Mar 7, 2017 11:43:45 AM

The Winner Is... Oscar_Snafu.jpegWhere were you when the Oscars Best Picture goof up occurred? I personally didn’t see it live, but it was just as impactful and horrifying when I saw the clip the following morning on several media outlets. I know I wasn’t the only one to think “did that REALLY just happen?”

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Topics: Public Relations, Brand reputation

The Branding of Buddha — How to Protect Your Brand from the Wrong Audience

Posted by Sherri Starcher

Feb 16, 2017 2:26:33 PM

Branding_of_Buddha.jpgWhile in Thailand recently for my honeymoon, between coconut drinks and curry dishes, I couldn’t help but notice the prevalent image of the Buddha, most notably on the bodies of western tourists and on the shelves of the cheap gift shops lining the streets. Tattoos, statues, t-shirts — Buddha was everywhere! And, it’s not just for the vacationing crowd. Think about the last time you saw an ad for a yoga studio or scanned the aisles of your local health food store. Chances are the Buddha is around there somewhere, too.

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Topics: Brand Strategy, Brand reputation

Is Brand Loyalty Dead?

Posted by Bri Roy

Feb 9, 2017 3:12:46 PM

brand_loyalty_shopping.jpgToday, fewer consumers are staying loyal to brands. The days of walking down an aisle and looking for your specific item and then walking away are over. Consumers are now, more than ever, discount and deal driven. And, the internet is continuing to make this easier. A day’s worth of shopping can now be done in a fraction of the time — instantly comparing brands, vendors, and similar items to ensure the best and most cost efficient purchase possible.

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Topics: Brand Strategy, Brand reputation

FitBit- Why the Brand is Poised to Take on Telemedicine

Posted by Meaghan Sheehan

Jun 15, 2016 5:09:05 PM

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There has been a lot of buzz recently around FitBits.

Do they accurately track your heart rate or calories? Do they encourage users to be more active? Will they be able to provide improved monitoring of certain health conditions, like heart disease and diabetes? Regardless of your personal stance on FitBits, one thing is for sure — they’re making significant strides to become the leading wearable device for the world of telemedicine. 
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Topics: Brand Strategy, Healthcare, Brand reputation